Experts Communication

Experts Communication was founded in 2016 to become one of the largest BPO companies in Pakistan. Being a Telemarketing Company, we are associated with high-profile companies from the USA, Canada, UK, and Australia. Currently, operating with two different branches in Karachi with a headcount of 100+ representatives.

Experts Communication gives a complete scope of business procedure Outsourcing, call focus, and e-trade answers for local and worldwide markets catering all types of Inbound and Outbound projects expertly.

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Inbound 24/7 Customer Support Specialist

 

Customer Support for Meridian Leads

We have expertise in providing excellent customer care – 24/7 Customer Support. We know the significance of satisfied clients, and nothing makes clients more fulfilled than understanding your business will be accessible to resolve various forms of feedback or concern.

We handle 24/7 inbound operations of Meridian Leads where we receive email marketing calls from customers who are in market for additional funds/investments for there businesses through Voice & Email Support.

 

Customer Support for TCPA Litigator List

We also handle the inbound operations for TCPA Litigator List which is an online scrubbing service and a essential need for the data selling companies to safeguard themselves against TCPA litigators.

We handle direct calls to get TCPA scrubbing subscriptions and provide support through voice and email.

Our representatives can catch new leads, operate urgent calls, and assist with requests and timetable arrangements nonstop. In addition, having a 24-hour virtual assistant is an excellent method for showing your clients that you give it a second thought, and blissful clients mean more business!

Our Mission

 

Our mission consists of three separate objectives:

To be a strategic link in our customers’ communication processes, committed to exceeding their expectations around the clock.

To provide our employees with opportunity, giving them voice to express their talent, passion, and commitment to excellence.

To develop remarkable solutions, using our expertise and consistent, disciplined action to deliver peace of mind.

Our Vision

Experts Communication vision is to provide, reliable, consistent and predictable performance to our clients. And to build relation with our customers so we can provide better solution and quality services.

My personal vision for Experts Communication to esteem for my employee professionally. To make a work environment where our representatives can flourish for their objective, be lively and have a fabulous time towards their work.

Our Infrastructure

There’s a lot riding on the quality of your customer experience – you need a contact center partner that’s hands-on and highly engaged. Our contact center technology will save you money and time and leave you with a positive contact center ROI.

Keep Costs Predictable

In today’s ever-changing, highly competitive business climate, contact center management can consume valuable time and resources. Let our BPO services handle the hard work so you don’t have to.

Use the Latest Tech

We offer technology upgrades, innovative contact center software, and secure connectivity for a wide range of top-rated contact center platforms.

Stay Informed

Our team of experts receive and handle infrastructure, integrations, and services, keeping you informed at every step with our innovative contact solutions.

Uninterrupted Power Supply

In today’s ever-changing, highly competitive business climate, power hiccups cause great losses and we at Experts make sure that we enjoy Uninterrupted Power Supply, and have Generator Backup as well.

High Speed and Uninterrupted Internet Connection

At our facility we enjoy fast internet connectivity along with a backup connection for contingencies.

What We Offer

We offer our clients with courteous, professional, knowledgeable agents with crystal clear voice quality, customized answering with your personalized greeting and 24/7 nationwide telephone answering service.

Vivent Home Security

24/7 Customer Support

Auto Insurance

Outbound Lead Generation Campaign

MCA

Outbound Lead Generation Campaign

Health Insurance

Outbound Lead Generation Campaign

Final Expense

Outbound Lead Generation Campaign

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Charter Warner Cable & Comcast

Inbound Campaign

DME Campaign

Outbound Lead Generation Campaign

Direct TV

24/7 Customer Suppport

Web Development

Dynamic and Responsive Websites

DNC Scrubbed & TCPA Compliant Leads

We are on top of every single litigator so you don’t get sued by calling numbers under the “DO NOT CALL” list. Working with a new or un-professional Leads provider will not bring profits, rather losses!

Our Leads are 100% exclusive, sold only once that becomes your property. We have no right to resell them again, which is why our Leads are secure and exclusive weather it’s a Inbound or Outbound campaign.

 

1) TCPA Compliant

Simplify your compliance efforts and take advantage of our litigator free Leads. Always stay on the safe spot.

 

2) Risk-Free

Our Leads simply mitigates your risk of a TCPA lawsuit. Around ⅓ of TCPA lawsuits are brought by the same serial plaintiffs and litigators.

3) Verified

Our verified Leads get re-verified through effective market research, excellent call center representatives, and our updated database.

Meet our Founder and Co-Founder

Ahmed Firdousi

Founder, CEO

I am pleased to introduce Experts Communication. An organization where we have joined the experts in an innovative place and HR ventures to offer support with Master quality, with best strategic approaches that have been demonstrated fruitful by our experience.

We empowered our clients to amplify their assets, increment their organization’s income while working on quality standards and performance. Setting out market open doors, expanding return on initial capital investment, gathering imaginative experts to give consumer loyalty in all that we do.

We will continuously keep on enhancing our experience, administrations, and group based on improvements to make our clients cutthroat and fruitful in their ventures.

Arsalan Noor

Co-Founder, COO

Assuming we acknowledge that the pioneer’s work, at its center, is to motivate and uphold the association’s aggregate liability to make a superior future for the organization, then, at that point, what are the keys from adequacy’s perspective? We consolidate our imaginative way to deal with creating leads with the experience of our Aptitude. Their dynamic association implies that we can offer our clients a profundity and expansiveness of knowledge into the most effective ways of assisting their business with creating leads and eventually developing their deals. Approaching this information consistently separates us from our rivals.

Our Dedicated Team

We are committed to professionalism, and we honor the privacy of our customers while being extremely helpful, compassionate and efficient.

Ashfaq Ahmed

Ashfaq Ahmed

General Manager

Experts Communication

Dania Mukhtar

Dania Mukhtar

HR Manager

Experts Communication

Mubeen ChoUhan

Mubeen ChoUhan

Operations Manager

Experts Communication

Bilal Ahmed

Bilal Ahmed

IT Administrator

Experts Communication

Zeeshan Pervaiz

Zeeshan Pervaiz

Quality Analyst

Experts Communication

Naveed Samad

Naveed Samad

Admin Incharge

Experts Communication

Fakiha Asad

Fakiha Asad

Organizational Development Manager

Experts Communication

Ready to Make Your Idea Come to Life?

We will be glad to assist you!
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Pakistan Office

Office # 3, First Floor, KDA Commercial Building, Block A, North Nazimabad, Karachi, Pakistan

USA Office

3811 Ditmars Blvd #2059 Astoria, NY 11105

Contact Us

info@expertscommunication.net

+1 (716) 666 1910

+92 (331) 263 8179