Experts Communication is a company that has evolved and now offers two essential services of the 21st century: Call Centers Support and Software Development. Founded in 2016 as a BPO company, We have two branches strategically located in North Nazimabad and Gulshan e Iqbal, with a strong team of 200+ employees. And have expanded our portfolio to include these two core areas of expertise. Our Call Centers Support services provide top-notch customer service and support to businesses across different industries, helping them enhance their customer experience and build long-lasting relationships. In addition, our Information Technology Services division offers comprehensive software development solutions, including web development, software development, web design, search engine optimization (SEO), digital marketing, cloud computing, and cybersecurity.
At Experts Communication, we understand that every business has unique needs when it comes to telemarketing. That's why we offer a range of inbound and outbound calling services that can be tailored to meet your specific requirements. We are committed to delivering exceptional results for our clients. We use the latest technology and best practices to ensure that every call is handled with care and professionalism. Our team undergoes regular training and development to ensure we are up-to-date with the latest trends and techniques in the industry. One of the critical aspects of our approach to telemarketing is personalization. We understand that every business is unique and has its specific requirements. Therefore, we work closely with our clients to better understand their needs and preferences. This enables us to provide personalized solutions that meet and exceed their expectations.
We pride ourselves on our track record of success. We have helped numerous businesses achieve their goals through our high-quality telemarketing services. We are dedicated to delivering results that exceed our client's expectations and are committed to building long-term relationships based on trust and mutual success. As a business owner, you understand the importance of providing your clients with excellent customer service and technical support. However, you may need more time or resources to handle these tasks independently. That's where we come in. We recognize that every business has unique needs and challenges, so we offer a wide range of inbound and outbound calling services that can be customized to meet your specific requirements. Our inbound calling services include customer support, order taking, and appointment scheduling. Our skilled team of professionals is trained to handle customer inquiries with patience, professionalism, and empathy, ensuring that your clients promptly receive the assistance they need. We can also assist you with outbound calling services, including lead generation, telemarketing, and follow-up calls to help you increase your sales and revenue. In addition to customer service and sales support, we also offer technical support services to help you resolve technical issues that your clients may encounter. Our team of specialized experts is proficient in troubleshooting and resolving various technical problems, from software glitches to hardware malfunctions. We understand that technical issues can be frustrating for your clients, so we strive to provide prompt and practical solutions to ensure your clients are satisfied with your services.
Exceptional telemarketing services that drive results. They generated quality leads, increased sales, and understood our unique needs. Highly recommended for boosting customer engagement and revenue.
Customer Service Manager
Exceptional customer support and technical expertise. Prompt and knowledgeable team ensures client satisfaction. A pleasure to work with a customer-centric company.
A game-changer for our business. Streamlined operations and improved customer satisfaction. Their lead generation boosted our sales. Professional, dedicated team that ensures success. Highly recommended for a competitive edge.